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Google Home review UK: Is Google’s butler better than Amazon’s Echo?

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Nathan Spendelow
19 hours 30 min ago
Price when reviewed 
129

Google Home is the firm’s feature-packed digital butler. It’ll help with your organisational mis-steps, play soothing tunes, boost your pub quiz chances and dim your lights with the power of your voice. But you want to know the best thing? Google Home isn’t just a gimmick. Google Home is the future.

I was never sold on Amazon’s Echo. The idea of having some strange circular tower in my home that listened in on my every conversation didn't interest me. It doesn’t help it’s so insistent on promoting its own Amazon shopping services, either. Google Home, thankfully has no such motive.

Buy Google Home from Currys PC World

The concept of the digital assistant is nothing new to Google, of course. Google Assistant, and before it, Google Now have been responding to our every beck and call for a few years now. Google’s gone all sci-fi thriller on us in 2017, though, transferring its AI consciousness into physical form. This is Google Home.

Google Home review: Price and competition

Google Home has some stiff competition in Amazon’s Echo, which has had a five-month head start on it, certainly in UK homes. If you’ve already invested in Echo, Google Home might be a hard sell, then, but if not, Google has a pretty big leg-up. That advantage? Home costs just £129 - £20 less than the Echo.

On the other hand Amazon’s digital assistant does comes in two distinct flavours – the bog-standard Echo speaker and the cheaper, dinkier Echo Dot for those who don’t want to spend more than £100 on what might turn into a paper weight in a couple of years’ time. However, with better audio quality than the dot Google’s offering represents a decent compromise option.

Google Home review: Design

Of the two systems, I prefer the look of Google Home. It looks a bit like one of those motion-activated air fresheners and, while it won’t go “poof!” when you walk by, it does blend right in. At least, far better than Amazon’s stark black cylinder, and it’s significantly more compact, too. You can even swap out that base with a colour of your choice, for it to blend in (or stand out) even more.

As far as physical buttons go, there’s just the one: a large microphone mute button on the back, should you be a little privacy conscious and don’t want Home listening in on you 24/7. There is also a capacitive touch panel on the top, which you can use to adjust volume – with the speaker’s four LED indicator lights changing to a radial volume indicator as you do so – or play/pause your music with a tap. A long press and Home will start listening, saving you from having to bark “OK Google” prior to every request.

Google Home review: Features

If you’re already invested in the Google platform you’ll fit right in with Home. It syncs directly to your Google account and can help manage pretty much any aspect of it, should you let it.

Ask it any question and Home will answer. Ask: “Tell me about my day” and it will tell you the weather, inform you of any appointments and reminders you have coming up and will give you a quick rundown of the latest news via your chosen news source. Home is also a great resource for inquisitive minds, too. How far away is the moon? 384,400km from Earth if you were curious. Google knows everything.

It’s not just a gimmicky trinket, either. Where Google Home excels is in its interaction with the other tech in your home. Its Chromecast pairing is wonderfully slick, able to cast Netflix shows straight to your TV with minimal effort. Want to skip forward 30 minutes to get to the best scene? You can do that. It works with all the usual apps, too, including BBC iPlayer, Now TV, Netflix and Spotify.

Home can connect to many IoT-enabled smart devices in your home, too, and you’ll be dimming your lights with the power of your voice and controlling your heating with Nest in no time flat. There’s a long list of third-party devices you can connect to, from Samsung SmartThings to Philips Hue and, excitingly, anything that supports IFTTT as well.

Now, it could be my thick Lincolnshire accent but I found Home wasn’t so good at picking up a few of my commands. I was in the mood for Daft Punk’s Alive 2007 album on Spotify the other night, but Home insisted on playing Babybertè Live 2007 instead, whatever that is. She called me Nay-thon, too.

Another thing? Parts of the YouTube casting functionality don’t work yet in the UK. Ask Google Home to play your YouTube “watch later” playlist, and it’ll say it’s locked behind the paid-for YouTube Red service, something that isn’t available in the UK.

Buy Google Home from Currys PC World

One disadvantage Google Home has in comparison to Echo is that there aren’t yet quite as wide a choice of third-party integrations available. That should change over time, however, with developers able to produce their own integrations via Conversation Actions and the Conversation API.

Google Home review: Sound quality

When you link your Spotify account or Google Play Music collection, you can bark song requests at Home, but when it comes to audio quality this isn’t much a replacement for your £300 KEF Muo or £500 Zemi Aria.

That’s not to say sound is poor – far from it in fact – but I found it just a smidge too bass-heavy for my tastes. There’s not quite enough definition to pick up some of those subtle organ nuances in Hans Zimmer’s excellent Interstellar soundtrack, either, and mid-bass notes had a tendency to overwhelm rather than underpin.

Voices did, for the most part, sound crisp and clear, however, and audio wasn’t quite so tinny at increased volumes. It goes plenty loud enough, too, and the sound it produces is still reasonably rich and detailed. Critically, it’s a better speaker than the Amazon Echo and it’s absolutely perfect for listening to podcasts, radio and background music in the kitchen.

Google Home review: Privacy

As with any always-listening device in your home you might be concerned about the potential for eavesdropping here. But Google has made it clear that Home only listens for things you actually give it permission to listen out for, and points out that it’s only active once you shout “Ok Google” at it.

Home can learn all sorts of details about you; your calendar, emails and family schedule, but only if you let it. In fact, at setup you don’t have to grant any permissions at all.

And if you want to mute the mic, just press the button on the back. Regardless, If you’re that concerned about Google knowing details about you, why pick up Home in the first place?

Google Home review: Verdict

If you haven’t already splashed out on an Echo, Google Home is an essential purchase. Aside from a handful of teething problems it’s a remarkable little home helper and one I can’t recommend highly enough. Amazon’s Echo just isn’t as all-encompassing as Home and as such, no other personal assistant comes close.

One of the best things about Home is that its main purpose isn’t in driving e-commerce or purchasing goods as with Echo. Google’s architecture is so much more fleshed out than Amazon’s, and it’s great to take full advantage of this.

Buy Google Home from Currys PC World

Google Home has completely sold me on the idea of having a little digital butler in my home. I was initially put off by Echo - its underlying purpose never really resonated with me - but I can now see a future where these digital helpers become a fundamental part of your home. Google Home has shown me the way.


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